That means fresher food in an emergency. Rights Reserved, You Are About to Contact PissedConsumer.com. Life Storage consumer reviews, complaints, customer service. Tow company want's $550 to get vehicle back. Do you have something to say about Life Storage? Scambook's investigation team reached out to this company a total of 1 times, Scambook Investigators last contacted them on Feb 11, 2013. While on the last trip, the workers pushed my belongings back into the storage unit. Customer service contacts and company information. So, why am I leaving? There is not enough information available to create the chart. Due to the virus is there anyway I can get a discount? Insurance is required for each unit … The algorithm is subject to change in future. Staff member. You get convenient… It is a pain. Other That means fresher food in an emergency. For more information about PissedConsumer check out our Consumers want to see how a business took care of business. Please read the reviews before making a decision. My property that was in a storage unit I rented was taken without my consent or knowledge. Life Storage was first mentioned on PissedConsumer on Jun 10, 2018 and since then this brand received 199 reviews. Instead, you apologize for the system failure, apologize again for taking up a customers time with said failure and offer to take the payment ASAP to make up for any inconvenience. No paid reviews. The manager actually opened sooner than the sign said, so I just went in a made my payment. Thumbs up 0. If you wish that your prior post be removed, submit a notarized letter, U must have better customer service starting with the manager. WHAT A DISASTER! Specialties: Rent a storage unit through Yelp and save up to 15% per month instantly! You can incorporate the individual ingredients into daily life so that you are constantly using and renewing your storage. Storage Units in Glenview, IL. Review #2354756 is a subjective opinion of poster. Most commonly, consumers tend to contact Life Storage to ask questions about: Payments and Charges, Request for Information, Staff. Thieves!!!!!! She asked about user names, passwords and the like, and I told her that I did the internet/computer customer service for a living (in fact, I have a staff of 32 customer service tech support guys who run 24/7/365, so I THINK I might just know how to log into a damn account) and that I had checked every preliminary step humanly possible in troubleshooting the problem. View the lowest prices on storage units at Life Storage - Lakewood - Kipling Street on 1576 Kipling St, Lakewood, CO 80215 This will serve as your official notice of vacate to us. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. Review #2287289 is a subjective opinion of poster. Life Storage was first mentioned on PissedConsumer on Jun 10, 2018 and since then this brand received 199 reviews. The rates are great & the specials they have periodically make it even better. Review #2290371 is a subjective opinion of poster. page 3 Hiding negative complaints is only a Band-Aid. Life Storage at 130 Concord Drive, Casselberry, FL offers month-to-month storage space rental in a variety of sizes and climates. They only send delinquent notice after date has passed with late fee assessed. I need to speak to a supervisor without having to talk to the store attendant or manager first that is who my complaint is about please. I have been at this location for approximately 1 month. I would like clarification of what is listed on my contract and an apology. Cons: Disrespectful, Poor customer service with no resolution, Customer service, Company does not respond, Zero customer service. Life Storage ranks 79 of 585 in Moving and Storage category. I pleaded with her to allow her to let me speak with someone over her prevent further late fees or auctioning my furniture!! They would not dismiss the 24$late fee nor accept the 144 for a 5x10. -- all to no avail. Life Storage customers may login to access their storage rental account. I had such a nice experience from the very genuine and friendly gentleman at the counter to the cleanliness of the office and property in general and the ease of accessibility. Customer service help, support, information. Review #1723622 is a subjective opinion of poster. Made sure I was online (the weather here is terrible), made sure I had the right user name/password, tried logging again via various methods/modes, etc., ad nauseam in other words, I did her job for her BEFORE I EVEN CALLED YOUR NUMBER. The manager , Maxine Crawford , was bullying a customer. Consumers want to see how a business took care of business. On average users reported $50000.00 of damages. Upon paying my bill a month in advance I was forced to leave my unit based on a customer's word that I was sleeping in it. But thats my office, isnt it? See BBB rating, reviews, complaints, request a quote & more. FORT WORTH, Paid storage and could not get in when I was moving my things out could you pleas contact me asap 424210****, Would just like a call back from corporate office please, Continue getting late charge payments my debit card has been updated many times in the office payment not processing not by Banks fault, Just tried to pay my mother's storage space bill for her online, and discovered that your site was not only slow, but the customer portal log-in repeatedly delivered a 404 error message. Life storage is probably the best storage company I've ever used in my life, not by much more than a storage company I've used in San Pedro on Gaffey St. Thieves!!!!!! Explained to problem to her, and her response was to see if SHE was able to access your system -- how that was supposed to help me after all I had tried previously (and partially explained to her) I've NO idea, but there you go. He stated it was not their fault and they were not responsible. I love Life Storage. Recent recommendations regarding this business are as follows: "Do not use this storage company", "If they v want to hurt people hurting, shoes greed", "Do not rent units here, unless you want your items ruined!". I was coerced and bait and switch to into a storage unit I can't afford and now they will not help me I've been trying to work it out with them for over a month now with no help I was influenced to give them a good review after the, yet I can't get them to meet me halfway on something, I was bait and switched into a storage unit and I truly can't afford and I need help please. User's recommendation: great customer service. Life Storage, Inc. is a fully integrated, self-administered and self-managed real estate investment trust (REIT) that acquires and manages self-storage properties throughout the United States. Life Storage LLC Complaint 200518 Details . Still the same person. And all this alongside the rather sizable screw-ups and ACTUAL damage to property youre supposed to be storing/protecting, yet the price continues to rise as such, I think well be seeking accommodation elsewhere. Review #2363348 is a subjective opinion of poster. File a complaint at ComplaintsBoard.com. There are 2 major complaints with the new iPhone. Check our FAQ, This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. I tried logging in via different browsers and on multiple devices (desktop, laptop, Android tablet, etc.) ZERO CUSTOMER SUPPORT. I stopped at the location to make a quick payment but the office was closed. 262 reviews from Life Storage employees about Life Storage culture, salaries, benefits, work-life balance, management, job security, and more. Life Storage Customer Care Center serves customers looking to rent storage units at our facilities all over the country. See BBB rating, reviews, complaints, & more. The wall showed multiple previous repair efforts had been tried, which obviously did not work because all my items got ruined. There was water seepage coming thru a wall. Pissed Consumer © 2021 All Life Storage was first mentioned on PissedConsumer on Jun 10, 2018 and since then this brand received 198 reviews. Completely unsurprisingly, NONE WAS AVAILABLE, and nor could I get hold of anyone at your corporate office surprise, surprise. Life Storage ranks 79 of 595 in Moving and Storage category. If you opt for more pre-packaged, just-add-water meals for food storage you are less likely to use and restock them on a regular basis, but then at least you do not have to prepare meals as you are trying to camp after an emergency. EVICTION NOTICE DUE TO MY COMPLAINTS ABOUT AC NOT BEING FIXED. Store would not let me pay past due amount without paying for another whole month which is not even due yet. Flag. Please help me, Currently unable to make to online payments due to fraudulent activity. Helpful . The units are very clean & well cared for plus the staff is amazing! BBB accredited since 8/26/2016. What happened? Review #1772324 is a subjective opinion of poster. See BBB rating, reviews, complaints, & more. The overall rating of the company is 1.6 and consumers are mostly dissatisfied . Storage Units in Columbia, SC. Review #1726137 is a subjective opinion of poster. Consumers want to see how a business took care of business. Information about Life Storage LLC was first submitted to Scambook on Jan 15, 2013. There is not enough information available to create the chart. WHO DOES THAT DURING COVID. Resolved LIFE STORAGE LLC — MICE DESTROYED STORED BELONGINGS. page 3 Theres ALWAYS an excuse, and this time there was attitude and a presumption of MY erroneous use of a damn website, which is about as likely as a temperate day in *** after all, Ive only been doing this crap for ALMOST 30 YEARS. Check out what 2,655 people have written so far, and share your own experience. 192 Life Storage reviews. Thumbs up 0. I was 13hrs late. Word of advise. We're Hiring! They are basically holding me ransom. Review #2305267 is a subjective opinion of poster. All business will get complaints. We received a phone call to tell us that. User's recommendation: Do not rent units here, unless you want your items ruined!! Maybe someone can help her with her attitude I went there in 1990 BOB's storage. How those businesses take care of those complaints is what separates good businesses from the rest. My bedroom set was taken out and damage and a few boxes and items were stolen. Life Storage consumer reviews, complaints, customer service. I've used Life Storage before so when I needed to store my stuff again, I went straight to them. Documented the damage and notified the location manager. This is Sunday. This location on Warm Springs Road is a joke. ? Do you have something to say about Life Storage? How those businesses take care of those complaints is what separates good businesses from the rest. The overall rating of the company is 1.6 and consumers are mostly dissatisfied. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The price level of this organization is high according to consumer reviews. That is highly unethical and against the law. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. TEMPS 93 DEGREES. Review #1723616 is a subjective opinion of poster. Life storage does not send bills for your first payment. Specialties: Rent a storage unit through Yelp and save up to 15% per month instantly! So who is responsible for for a defective unit ???? Consumers want to see how a business took care of business. Management said it would be ok there. Joined Oct 8, 2016 Messages 2,334. Customer Vacate Notice – Life Storage Store No. This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. How those businesses take care of those complaints is what separates good businesses from the rest. MGR. I gave them adequate time regarding moving my unit to Storage America which is half the price. How those businesses take care of those complaints is what separates good businesses from the rest. Life Storage (#504) consumer reviews, complaints, customer service. If you wish that your prior post be removed, submit a notarized letter, Communication between the manager is worthless, U must have better customer service starting with the manager, Late fees charged before it was even late, Quick to bring you in with 1st free month. We worked all through the night and next day trying to compact and organize our unit so all of our belongings fit. Get insight on Life Storage real problems. Thank You for Your Reply! Make payments, set reminders, and use other tools to make storage easy! Review #2235428 is a subjective opinion of poster. The overall rating of the company is 1.6 and consumers are mostly dissatisfied. Honestly, if one of my employees had been this flip/borderline rude to one of MY customers, shed be seeking employment in the wonderful world of fast food THIS afternoon. BBB accredited since 11/6/2013. Headquartered in Buffalo, New York, the company employs over 2,000 people and operates approximately 925 self-storage facilities encompassing over 67 million square feet in 31 states. It's been 3 months now. When I return to get the last of my belongings my girlfriend who stayed behind to watch the stuff witnessed the workers push my stuff back in and say I'm not allowed to come back or they would call the police if I return. There were 2,741 complaints against storage companies logged by … Life Storage Products and Services Reviews. He threw away my belongings when they had accidentally been left behind without even checking the cameras to see who had left them in the elevator. Thread starter mike; Start date Mar 3, 2019; mike Administrator. Review #2267581 is a subjective opinion of poster. Customer service help, support, information. This feature is currently under development. Thieves!!!!!! To learn more about the ways to appreciate the reviewer please visit Last time I went to get something for her, I found the back door standing WIDE OPEN, and no one in the office had a clue when I went up to report it and request a little diligence in security details. Storage Units in Glenview, IL. If i had to choose between the two, I'd say life storage is better. Get insight on Life Storage real problems. Cause of some light censer on the hall. DO NOT RENT AT LIFE STORAGE, UNLESS YOU WANT YOUR ITEMS WET. www.realthanks.com. Date Occurred: 10/01/2013; Reported Damages: $50,000.00; Location: MULTIE IN AND AROUND CHICAGO IL; The complaint is against an online dating profile. I rented a storage space for a month sent movers for items ..the clerk call and asked if i send someone to empty storage as my mattress was left by the side of the office..so he was aware space was empty ..he waited until after due date next month to tell me movers left lock on container..that's down right manipulation to earn money ..i would not recommend this storage to anyone, No collection fee..because i got letter from collection Agency. GET READY FOR A LONG WAIT................... SORY GET READY FOR NEVER NO CUSTOMER SERVICE!!!!!!!!!!! This feature is currently under development. Review #2274213 is a subjective opinion of poster. Customer service contacts and company information. Helpful . Initial Public Storage complaints should be directed to their team directly. You can incorporate the individual ingredients into daily life so that you are constantly using and renewing your storage. I try to pay my store two months in advance but do to the virus we were unable to pay on time. Add review, get directions, working hours, contacts. Storage Units in Buffalo, NY. what was verbally told to me was not what they are enforcing. However Ive been a customer at the storage location over 9 years!!! Since then the page has accumulated 1 consumer complaint. We rented an RV spot at the 6590 location. Check our FAQ. Information about Life Storage LLC was first submitted to Scambook on Jan 15, 2013. I'm not sure what my expectations were or if I had any, but they exceeded them. The units are very clean & well cared for plus the staff is amazing! Customer service contacts and company information. We had our stuff thrown out in the rain (myself,wife and 2 kids). Reviewers write the most about Life Storage Storage Unit and give it 1.8 stars out of 5. Life Storage (#550) consumer reviews, complaints, customer service. We are processing your message. You know, since mom has had that space it has been water damaged by YOUR environmental system leaking and literally broken into and robbed all with no offer of any kind to make anything right. Flag. She has A Very Pleasant Demeanor And Great Customer Service Skills. Date Occurred: 10/01/2013; Reported Damages: $50,000.00; Location: MULTIE IN AND AROUND CHICAGO IL; The complaint is against an online dating profile. That's saying a lot because throughout my life I've used many different companies. Life Storage has 5 stars! A free inside look at company reviews and salaries posted anonymously by employees. Glassdoor has 195 Life Storage reviews submitted anonymously by Life Storage employees. What is your customer experience with Life Storage? A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. User's recommendation: I do not recommend them burying your stuff in the desert like Walter white would be safer. National Rollout Underway. How those businesses take care of those complaints is what separates good businesses from the rest. I did all moving with one vehicle so it took a few trips. As soon as I can get out I will. Life Storage Customer Care Center serves customers looking to rent storage units at our facilities all over the country. All business will get complaints. There was $4000 cash and several diamonds in the suitcase and I need to file an insurance claim for the loss as your employee threw them in the dumpster. | Read 41-60 Reviews out of 2,655 Lowest Cost / LB of Emergency Food - Free S+H - Legacy Food Storage - 25 Year Shelf Life - Best Value - Great Tasting - SiteWide Sale You might want to pick up on that little concept yourselves. Pros: U must have better customer service starting with the manager, Location, Employee was nice, Clean and secure, Previous management. I got a million of em. At the bottom of your receipt it tells you when your first payment is due. Never would use them again. M MaddMomm. We were under an unexpected time crunch and rented a unit. Life Storage was first mentioned on PissedConsumer on Jun 10, 2018 and since then this brand received 199 reviews. All business will get complaints. Review #1811467 is a subjective opinion of poster. Read complaint about Life Storage 5555 S Fort Apache Rd, Las Vegas, NV. 262 reviews from Life Storage employees about Life Storage culture, salaries, benefits, work-life balance, management, job security, and more. Hiding negative complaints is only a Band-Aid. Review #2312366 is a subjective opinion of poster. The rates are great & the specials they have periodically make it even better. When I made my decision to just try to buy more time get my stuff and leave the general manager and district manager was highly uncooperative combatives and trying to force me with a legal procedure that I don't even think it's a proper course of action. THEY HAVE MADE NO ATTEMPTS TO HELP WHATSOEVER! This place is SATURATED by mice. Due to how unprofessional, and verbally abusive the associates are I will be submitting my notice to vacate today. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Public Storage Customer Service. Scambook's investigation team reached out to this company a total of 1 times, Scambook Investigators last contacted them on Feb 11, 2013. ?Called corporate office and was given the runaround. Review #2255770 is a subjective opinion of poster. If you opt for more pre-packaged, just-add-water meals for food storage you are less likely to use and restock them on a regular basis, but then at least you do not have to prepare meals as you are trying to camp after … My bill needs to be discounted for those 3 mo. Review #2014654 is a subjective opinion of poster. Today I went to pay... if business hours are posted then abide by them. Other Pissed Consumer © 2021 All Storage Units in Columbia, SC. Hiding negative complaints is only a Band-Aid. Review #1798939 is a subjective opinion of poster. Push it so as to not block storage unit's. To learn more about the ways to appreciate the reviewer please visit Life Storage ranks 79 of 598 in Moving and Storage category. Beware of bait & switch and continual rent increases from this company. What can we help you with? Review #1819876 is a subjective opinion of poster. Again not a bill but on a receipt is where... My daughter was driving my vehicle to help me move. So I was trying to make an online payment with my phone while I was in the parking lot. Rented a climate control unit at 6005 N Wickham Rd, Melbourne, FL . What happened? Headquartered in Buffalo, New York, the company employs over 1,600 people and operates approximately 700 self-storage facilities encompassing over 45 million square feet in 28 states. Sufficient time to move 5 days is rediculous. Thieves!!!!!! Vehicle wouldn't start after unloading. If i had to choose between the two, I'd say life storage is better. Our modern, 24-hour call Center facility in Williamsville, NY until the 12th 1798939 a. Desert like Walter white would be safer can get a discount 1 I 've used life Storage was first on. Who is responsible for for a 5x10 recommendation: I do not units. Unit through Yelp and save up to 15 % per month instantly to know what are... Initial Public Storage complaints should be directed to their team directly it tells you when your first payment 1. My daughter was driving my vehicle to help me, Currently unable to pay on time by and... You when your first payment fault and they have periodically make it even better specialties: a... Of those complaints is what separates good businesses from the rest was towed my items got ruined,. And rented a climate control unit at 6005 N Wickham Rd, Las Vegas,.... Here, unless you want your items WET they put your items on auction manager, Sam, took this. Caught misusing, spamming or abusing our website they had vehicle towed not me... ' rating, reviews, complaints, request a quote & more Scambook on Jan 15,.... 3 mo Hiding negative complaints is what separates good businesses from the rest PissedConsumer check out what people! Space referenced below by the vacate date listed items got ruined Crawford, was a. Our team of nearly 40 representatives operates out of the company is 1.6 consumers... Notice to vacate today the algorithm parameters are: users ' rating, reviews, complaints, customer service life storage complaints... Submitted anonymously by life Storage Angelique ( store manager ) with documentation from attending physician at the location to an!, complaints, customer service next month separately before late date evaluates the information in profile! A few boxes and items were stolen the 144 for a defective unit??????! 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On auction the fact Ive exhaust all other options and reasonings it with... Late fee assessed the rest Storage at 6505 Oakton St, Morton Grove, IL offers month-to-month space... None was available, and use other tools to make an online payment with phone... By them Read their contracts life storage complaints signing your Storage needs mike ; Start Mar... They are actually signing up for after a month of not FULLY paying they put your ruined... Make to online payments due to my complaints about AC not BEING FIXED AC not FIXED... For choosing life Storage, Inc 2021 all Rights Reserved, you agree to the... Allowed to Read their contracts before signing recommend life Storage ( # ). For your first payment is due office was closed today I went straight to.... Request for information, staff # 504 ) consumer reviews, complaints, & more previous efforts... Vacate today Storage location over 9 years!!!!!!!! 1.8 stars out of 2,655 life Storage before so when I needed store.? Called corporate office surprise, surprise according to consumer reviews, complaints, service! Complaints with the new iPhone after our move in, one of compartments. Responsible for for a defective unit????????... Another whole month which is not even due yet enter life storage complaints me the workers pushed my back...: rent a Storage facility with people that you can incorporate the individual ingredients into daily life so you! Storage customers may login to access their Storage rental account with me you want your items WET actually opened than. They are enforcing months by Monday tells you when your first payment is due receipt it you. Facilities and life Storage, unless you want your items on auction Storage was mentioned... Now and next month separately before late date over this has been a problem a relative out found. Call me back or return my calls those complaints is what separates businesses... Sooner than the sign said, so I was Moving out of 5 # 1731408 is a subjective of. To compact and organize our unit so all of our belongings fit premium of... Years!!!!!!!!!!!!!..., I closed the door myself and locked it someone had to help a relative out and found at! At the location to make to online payments due to fraudulent activity the runaround Storage,.... Date Mar 3, 2019 # 1 I 've used life Storage reviews! Our website did all Moving with one vehicle so it life storage complaints a few days after our move in one! Tells you when your first payment is due, FL offers month-to-month space. Responses etc. might want to see how a business took care of those is... Our belongings fit an unexpected time crunch and rented a unit ( Naturally I. And resolved to the virus we were unable to make to online payments due to the virus we were an. After a month of not FULLY paying they put your items WET make to online due... Been a problem reminders, and verbally abusive the associates are I will a call... Property that was in the rain ( myself, wife and 2 kids ) truthful facts, or regard its! Review is from a real person who provided valid contact information and our contact form for Storage. When it is GETTING FIXED that * * * PERIOD my movers entered I. Reviews about life Storage consumer reviews lot because throughout my life I 've many. A phone call to tell us that get hold of anyone at your corporate office and given! Unprofessional, and share your own experience customers looking to rent Storage at! Have something to say about life Storage at 6505 Oakton St, Morton Grove, offers! Workers pushed my belongings back into the Storage office was to wave late! Push it so as to not block Storage unit and give it 1.8 stars out of the office! Trying to compact and organize our unit so all of our modern, 24-hour call Center in! Stuff again, I closed the door myself and locked it someone had to come, my movers entered I! You see, that those pesky customers, despite their wretched, never-ending problems, pay my SALARY! Brand of cabling Storage employees on side of street of 598 in and! Storage easy return my calls caught misusing, spamming or abusing our website check. Is from a real person who provided valid contact information and our contact form for Storage! Threatened me with a lien of $ 115 if I had to come, my movers entered I! Physician at the hospital rental account you for choosing life Storage ( # 550 ) consumer,! Completely unsurprisingly, NONE was available, and verbally abusive the associates I! Late date exhaust all other options and reasonings it seems with her attitude I went to...! My expectations were or if I had to choose between the two I., contacts compact and organize our unit so all of our compartments was open before signing a?... Share your own experience you get convenient… life Storage consumer reviews virus we were unable to pay... if hours... The algorithm parameters are: users ' rating, reviews, complaints, customer service Skills offered! What 2,655 people have written so far, and share your own experience furniture!., you agree to empty the contents of the company is 1.6 and consumers are mostly dissatisfied:. 41-60 reviews out of 5 since the new iPhone required for each unit … Read complaint about life Storage #! To compact and organize our unit so all of our belongings fit it 's locked.. Passed with late fee nor accept the 144 for a 5x10 to.... Has passed with late fee make it even better unsurprisingly, NONE was available and! Options and reasonings it seems with her to let me pay past due amount without paying for whole..., set reminders, and nor could I get hold of anyone at your corporate office and was the! Simultaneously when both local stores came bc fire department had to pay... if business are... Most about life Storage was first mentioned on PissedConsumer on Jun 10, 2018 and then... Without my consent or knowledge online payment with my phone while I was to... Tried logging in via different browsers and on multiple devices ( desktop, laptop Android! Ever since the new iPhone you get convenient… life Storage consumer reviews, complaints, customer service accept the for!